Cranbourne Information & Support Service Inc

Contact: Leanne Petrides
Work 156 Sladen Street Cranbourne VIC 3977 Australia Work Phone: 03 5996 3333 Website: Cranbourne Information & Support Service Inc


The Cranbourne Information & Support Service Inc. (CISS) has a mission to provide an independent, free, impartial and confidential information, referral, and crisis support service to all members of the Casey South community. CISS is managed by a voluntary Committee of Management and is staffed by both paid and volunteer workers providing crisis intervention, information and support services.
The core services offered by CISS include:

  • Information provision
  • Assisted referrals to specialist support services
  • Crisis intervention services (including provision of emergency relief)
  • Individual and relationship counselling
  • Financial counselling
  • Advocacy and negotiation services
  • Volunteer program
  • Info Link Outreach program (including delivery of ADHD Support Group)
  • No Interest Loans Scheme (NILS)
  • Education Assistance and Back to School Support Program

A number of ancillary or outreach services are also provided, including Tax Help, housing support, and refugee support. Our core and ancillary services combine to provide a non-threatening, effective, and welcoming one-stop-shop for clients.